Effective Date: 01/01/2025

At Resemblite, your privacy is a top priority. This Privacy Policy outlines the types of data we collect, how we use it, and how we protect it. By using our website, https://resemblite.com, you consent to the practices described in this policy. If you disagree with any part of this policy, please refrain from using our services.

1. Information We Collect

We collect two types of information when you visit our website:

a. Personal Information

This includes data you provide directly to us through forms, purchases, account creation, or other interactions. This may include:

• Name
• Email Address
• Shipping/Billing Address
• Phone Number
• Payment Information (e.g., credit card details)

b. Non-Personal Information

We also collect data automatically as you interact with our website. This includes:

• IP Address
• Browser Type and Version
• Device Information
• Location Data (based on IP address)
• Pages Visited and Time Spent on Website
• Referral Source

2. How We Use Your Information

We use your personal and non-personal information to provide and improve our services. Specifically, we may use your data for:

• Processing and fulfilling orders
• Sending order confirmations, shipping updates, and promotional emails (you can opt out at any time)
• Responding to inquiries or customer service requests
• Improving the functionality and user experience of our website
• Preventing fraudulent activity and ensuring the security of our site

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information, including:

• Secure Socket Layer (SSL) Encryption for all sensitive data transmitted through our website.
• Data Storage: Your information is stored in a secure database with restricted access.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties, except as described below:

• Service Providers: We may share your information with trusted third-party service providers who help us process payments, fulfill orders, and send communications.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, keep track of your shopping cart, and analyze website traffic.

You can choose to disable cookies through your browser settings, but this may affect certain functionality on our website.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request to view the personal information we hold about you.
• Correction: You can update or correct your information by logging into your account or contacting us directly.
• Deletion: You may request that we delete your personal data, subject to certain legal obligations.
• Opt-Out: You can opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us directly.

If you wish to exercise any of these rights, please contact us at info@resemblite.com.

7. Return Policy

At Resemblite, we strive to ensure our customers are satisfied with every purchase. However, all returns must be made within 3 days of receiving your order. Returns are only accepted for defective or damaged items. If you receive a product that is damaged or faulty, please contact our customer service team immediately at info@resemblite.com, and we will assist you in resolving the issue.

Please note that we do not accept returns or exchanges for any other reason, including buyer’s remorse.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We recommend that you review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.