Terms and Conditions

Effective Date: 01/01/2025

Welcome to Resemblite! By using our website https://resemblite.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or making any purchases. If you disagree with any part of these terms, you must refrain from using our services.

1. Acceptance of Terms

By accessing or using the Resemblite website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use the website.

2. Changes to Terms and Conditions

We reserve the right to modify, update, or replace these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to periodically review these terms for any updates.

3. Account and Registration

To make purchases or access certain services, you may be required to create an account on our website. By doing so, you agree to:

• Provide accurate, current, and complete information when creating an account.
• Maintain the confidentiality of your account credentials (username and password).
• Notify us immediately of any unauthorized use or breach of your account.

You are responsible for all activities that occur under your account.

4. Product Information and Availability

While we strive for accuracy, we do not guarantee that all product descriptions, images, prices, or other content on our website are accurate, complete, or error-free. Product availability is subject to change, and we reserve the right to limit or cancel orders at our discretion.

5. Pricing

All prices displayed on our website are in Sri Lankan Rupees (LKR) and may be subject to change without notice. We make every effort to provide accurate pricing; however, errors may occasionally occur. If an error is discovered in the pricing of an order you’ve placed, we will notify you as soon as possible and give you the option to proceed with the corrected pricing or cancel your order.

6. Payment

We accept a variety of payment methods, including credit cards, debit cards, and other secure payment options. You are responsible for ensuring the accuracy of the payment information you provide, and you authorize us to process your payment for the purchase of products and services.

By placing an order on our site, you confirm that the payment details provided are valid and that you are authorized to use the payment method.

7. Shipping and Delivery

We offer island-wide shipping for all orders. Delivery times may vary depending on your location, but we aim to deliver within 3-5 business days.

Please ensure that the shipping information you provide is accurate to avoid delays or issues with delivery. You will receive a shipping confirmation email with tracking information once your order is dispatched.

Shipping fees may apply, and are calculated at checkout.

8. Return and Refund Policy

We want you to be happy with your purchase. However, due to the nature of our products, we do not accept returns or exchanges unless the item is defective or damaged upon arrival.

If you receive a defective or damaged product, please contact our customer service team at info@resemblite.com within 3 days of receiving your order for assistance. After this period, we will not be able to process returns or refunds.

Please note that we do not accept returns or exchanges for any other reason, including buyer’s remorse.

9. Intellectual Property

All content on the Resemblite website, including logos, text, images, graphics, videos, and other materials, is the property of Resemblite or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, or distribute any content from this website without prior written permission from Resemblite.

10. Limitation of Liability

To the fullest extent permitted by law, Resemblite will not be liable for any damages of any kind arising from the use or inability to use our website or services, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

In no event will our liability exceed the amount you paid for the specific product or service giving rise to the claim.

11. Prohibited Activities

You agree not to engage in any of the following prohibited activities on our website:

• Use our website for any unlawful purpose.
• Infringe upon the intellectual property rights of others.
• Attempt to gain unauthorized access to any part of our website or systems.
• Post, transmit, or otherwise make available any content that is harmful, defamatory, or offensive.

We reserve the right to suspend or terminate your access to our website if we detect any prohibited activities.

12. Privacy Policy

By using our website and placing an order, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. For more details, please refer to our Privacy Policy page.

13. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Resemblite. We are not responsible for the content, privacy practices, or terms of these external websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

14. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any legal action or proceeding related to these terms shall be exclusively brought in the courts located within Sri Lanka.

15. Dispute Resolution

If any dispute arises from these Terms and Conditions, you agree to first attempt to resolve the matter informally by contacting us at info@resemblite.com. If the dispute cannot be resolved informally, the dispute will be subject to binding arbitration in Sri Lanka.